Shipping and Returns Policy

Shipping

Our goal is to process all orders within 24 hours of receipt. If the product is in stock it will be shipped within 24-48 hours. For more information regarding shipments to US Territories or international shipments/billing please call (425) 881-8830 or email us at customersupport@bluephantom.com.

Returns

Blue Phantom is pleased to offer a 30 day money back guarantee. If you are not satisfied with your purchase for any reason please contact our customer service department at 425-881-8830 for a Return Material Authorization (RMA) number. We request you return the purchase in "like new" condition within 10 business days of the issuance of the RMA.

Warranty

Blue Phantom takes pride in its quality design and manufacturing standards. Our products are warranted to you by Blue Phantom for 1 year from the date of purchase against defects in workmanship and materials. During the warranty period, a defective part or product will be replaced either with a new or reconditioned part or product, depending on the availability at the time.

This warranty covers normal consumer usage and does not cover damage incurred through use not consistent with the product design. Failure that results from alteration, accident, misuse, vandalism, or neglect is not covered under this warranty. This warranty does not extend to any products that have been used in violation of written instructions.

We are committed to providing you superb products and uncompromising customer service. Please do not hesitate contacting us if we can help you in any way at customersupport@bluephantom.com.

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